Contact Us

Normal Office Hours:
8:30am to 5pm Monday-Friday (NZST).

Corporate Question? - Please click here, we may have the answer online.

Order Question? - Please click here
we may have the answer online. Please see information below regarding any delays.

Telephone & Email:
Toll Free NZ: 0800 873344
International: +64 27 4978199
Email: info@treegifts.co.nz

After hours, Public Holidays, and on Weekends please email only - like you, we are spending quality time with our families.

FAQ: Can we collect? - Sorry we do not allow pick ups from our offices especially during peak season for health & safety reasons.

***IMPORTANT INFO: COURIER DELAYS***

Click here >>To view any delays listed on the courier website.

COURIER PEAK SEASON - There are now delays throughout the country, we are bringing gifts forwards to match these delays where possible - we are unable to guarantee a delivery date at this time. We also cannot speed up parcels that are in transit.

We would highly recommend that you select the next available date at checkout (this may not mean it will be delivered the next working day due to delays - but it will mean that it will be dispatched immediately) As per the above - we cannot guarantee a delivery date at this time.

FAQ: Sympathy Gifts - It is not unusual for the families who are grieving to forget to reach out to say thank you for the gift. You will be able to track the delivery with your courier tracking number. We recommend you call the recipient if needed when the time is right.