Delivery Information
We’re popping into the office every couple of days over the holidays so gifts can still make their way to your family & friends (and we still get a little break too 💚).
Next dispatch: Monday 12 January
Please order from our Currently Available collection.
Orders received by 2:30pm (NZST) Monday to Friday are dispatched from our offices on the day of order (unless a later delivery date is selected at checkout). As our courier is typically waiting for us at 2:30pm if your order is placed after this time it will move to the next dispatch date.
Please note that we cannot deliver to a PO Box - and require a street address.
- All gifts are marked "Authority to Leave" and tracked with the courier by GPS. You will be able to view the courier tracking number and follow the delivery yourself with this number after dispatch.
Cancellation of Order
If you need to cancel your order (prior to shipment), any refund will be less the credit card transaction fees of 3.5% which are not refundable to us from the bank. This is also listed in our terms and conditions on order. Gifts that have already left are unable to be cancelled or stopped mid transit. If you need to have a parcel redirected, often this can be done, however it would add 3-4 working days to the delivery timeframe.